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Tarheel Tractor Purchase
I ordered TC40DA from Tarheel around the end of may and took delivery of the tractor and midwest rotary mower around June 17th in California. There are mix feeling about ordering them from a dealer so far away. Overall, the deal went smoothly. Tarheel's price is good.
The driver unloading the tractor did drove the tractor into a bar in the tailer and hit the ROP despite my advice to remove the bar first. Thus created a big dent on the ROP. I reported it to Brandon but did not make a big deal out of it since I don't think has structural damage. I could just pain over it. Brandon did not offer any resolution either.
I did not get the manual for the tractor and mower. Brandon did mail them to me quickly.
My complain is that I did not receive the chain guard until August 13th. Many email exchange between Brandon in between. Brandon explained that Midwest had reorganization and no one is taking care of orders. The package arrived without packaging at all. Parts are poorly taped together and one of the steel bar is bend. There's no manual either. It looks like I need to drill mounting hols on the mower. I don't know what parts should be included either. The number of chains do not seems to match the number of chain holding holes on the frame. I asked Brandon to send another steel bar, manual and more chains. Brandon's reply was that he will take care of it after he sorts things out. He explains that Midwest believes those parts are durable enough that there's no need for any packaging. Granted that this is not a big problem since the chain guard does not cost that much compare to the tractor. However, now I feel really lucky that the delivery of the tractor went well. I'm not as comfortable as I was at the time of placing the order in repect to ordering it from a remote dealer. What if things go wrong. If it is so difficult and time consuming to resolve a simple problem, how would a more serious problem with the tractor could be taken cared of. However, I should give Brandon a chance to resolve this issue before making any conclusion. I just hope it won't drag on for another month due to Midwest's management problem. I had been mowing without chain guard for two months now. I certainly don't hope to kill someone with stones flying out of the mower. I would like to put on that chain guard as soon as possible.
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Tarheel Tractor Purchase
Stevenc,
I was quoted locally $21,000 for TC35DA with LA-16 Loader, loaded R4. The warranty work would include free tractor pickup. For the same price plus $1000 shipping, I got TC40DA, loaded R4 with LA-16 loader from Tarheel. Did I save money?
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